Chapter 13 & 14 Vocab.

1. Tact: The ability to say and do things in a way that will not offend other people.
2. Empathize: To see someone else's point of view and to imagine oneself in his or her situation.
3. Etiquette: Good manners; the rules of polite behavior in dealing with other people.
4. Conflict Resolution: A problem-solving strategy for settling disputes.
5. Diversity: Variety
6. Stereotype: An oversimplified and distorted belief about a person or group without attention to individual differences.
7. Self-directed: Responsible for choosing one's own methods for reaching a goal.
8. Cross-functional Team: A group of people from two or more departments or areas of expertise who work together toward a common business goal.
9 . Functional Team: A group of people from one company department or area of expertise who work together toward a common business goal.
10. Team Planning: A process that involves setting goals, assigning roles, and communicating regularly.
11. Facilitator: A leader who helps a team work more smoothly by coordinating its tasks.
12. Total Quality Management (TQM): A theory of management that carefully coordinates company efforts to achieve customer satisfaction and continuous product improvement; also called "Commitment to Quality."
13. Leadership Style: How a person behaves when he or she is in charge of other people.
14. Parlimentary Procedure: Strict rules of order for conducting a meeting.

Work Schedule Week #19

I meet with Geovanna today when i get out of school to talk about hours!
i more then likely will have hours for this week, she let me know that she could give me my 15 every week, but i could also get more.
i think it depends on our planning for that day.

Thank you for letting me know about her, i'm so excited to learn about everything.
Just think when i'm done i can plan maddie's birthday parties =)

Unemployed #18

I tried to apply at PetCo but the employment link was'nt updated!
& i couldn't apply!



i have a meeting with Geovanna Monday at noon!